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SHIPPING & RETURNS

SHIPPING POLICY

SALE ORDERS have a processing time of 5-7 business days before shipping. Once processed time, shipping will be 3-5 standard or 1-2 express. All items purchased during a sale using the sale code are final.

 

      All pieces are shipped via USPS. Once your item is shipped delivery is in the hands of USPS. 

Any issues with delivery such as your tracking saying it’s delivered and you have not received your item, please contact USPS. 

Client is able to pay for a different shipping such as Fedex, or UPS for an additional charge, once a purchase through the website has been made.

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​​RETURN & EXCHANGE POLICY​

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Steps to doing an Return

If the return is after the 10 days, the package will be denied and you will receive it back.

  1. All returns must include a note. The note must state 4 things

           +Order number

           +Reason for the return

           +The list of items, color and size you want to exchange it for

           +Current email address and phone number

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  2. Lastly, take your item and your note to the shipping facility of your choice (USPS, UPS, Fedex) and purchase a shipping label. You can reuse the original shipping packaging or use the shipping facilities packaging. 

 Please keep your receipt with the tracking information.

 

Return Address: CONTACT RESELLTTM@GMAIL.COM FOR RETURN ADDY

  • Now that your item Is shipped, once delivered it will be processed through the Return Department. Your tracking number is now stating that the item is delivered, please wait 72 hours (3 business days) to contact us if you have not been contacted prior. 

  • Store Credit Will Be Applied To Your Account

    

  • We are not responsible for lost packages, items stating delivered but you

      never received (contact the shipping carrier for concerns/updates)

     Things You Should Know​

  • Please send back with the Name that will found under the Order Number. 

  • Shoe boxes are not shipping packaging. You return will be denied if shoe box is used as a shipping packaging. Meaning we are unable to accept the example below due to the actual product which is also the box is now damaged. 

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